FAQ's

Frequently Ask Question

How early before my treatment should I arrive?

You could arrive just a few minutes before your appointed time.

What do I need to bring?

For your health safety, please bring your nail kit with you. If you visit our salon for the first time, you could buy 1 for only $2.

What is your cancellation policy?

When rescheduling or canceling an appointment, we require at least 24 hours notice out of respect to our other clients and employees.

Do I need to tell anyone concerning my physical ailments, disabilities, allergies, or health concerns?

We wish to assure your absolute comfort and safety while visiting our salon. A brief confidential questionaire is required upon your arrival. If you feel uncomfortable or ill at anytime during the treatment, please advise our technicians immediately.

Are Gift Certificates refundable?

Gift Certificates are not refundable. Gift Certificates expire one year from the date of purchase.

What type of payment do you accept?

We accepts personal checks, cash, Visa and Mastercard. Checks and cash are preferred.
(We do not accept credit cards at le plaza West Linn.)

Are gratuities included in my bill?

We are often asked about gratuities, gratuities are NOT included in your bill.

What is paraffin dip?

Paraffin dip is a treatment for the symptoms of joint and muscle conditions, such as arthritis, that consists of melted mineral wax derived from petroleum applied to a body area. Paraffin dips can be especially helpful in relieving the pain and stiffness of arthritis involving the small joints of the hands or feet when used as a small bath. The hands and feet are repeatedly dipped into the melted, warm wax and the wax allowed to cool and harden around the sore joints. The paraffin is then removed by peeling off.

How long must I wait before taking a shower or doing the dishes after I've applied nail enhancements?

Whenever possible, it is advisable to wait about 2-4 hours. This allows the nail glue to cure completely.

I'm a nail biter. How can I stop this unsightly habit?

Simply use le plaza nail enhancements. The different texture and feel of the enhancements will not only startle you, but cause you to stop and rethink what you’re doing! Plus, they’ll make your stubby nails look lovely while you’re breaking the habit.

What is nail fungus?

A fungus is a living organism that thrives in dark, damp environments. Fungal infections are very common in nails on both fingers and toes, but toenails are more likely to be affected by the fungus since it is attracted to dark and damp environments more typical of the foot than the hand. Affected nails have a yellowish or brownish discoloration and may thicken or become brittle over time.

Why should I take the time to have my nails professionally manicured?

A beautiful, well-groomed nail is an important part of your overall look. Attractive nails and hands enhance your appearance, whether you spend your days in a kitchen or in a boardroom. A basic manicure takes between 25-35 minutes. Artificial nail services, such as tips, acrylics and gels, average about 45 minutes. The cost is quite reasonable, and the results are well worth it.

How long will a basic manicure or pedicure last?

A basic manicure or pedicure will last one to two weeks, depending on your lifestyle and the type of service you’ve had.
If, for example, you work in the garden without gloves, your manicure probably won’t last long. Artificial nail services, such as acrylics, tips, wraps and gels maintain their fresh appearance much longer.

How long do artificial nail applications usually last?

Artificial nail applications should be maintained every two weeks. It is important to have regular fills because if the acrylic lifts away from the natural nail, moisture and bacteria can accumulate between them.
A professional nail technician can spot problem areas better than someone with an untrained eye.

How far in advance should I book my appointment to be sure I get the time & day I want?

Please contact us (503-636-3255) at your earliest convenience to assure the day and time you wish.

What happens if I'm late for my appointment?

Please understand that if you are late for your appointment it will be necessary to shorten or reschedule your treatment time so as not to delay service for the next client.

Do you have treatments available for men?

We have equal treatments available for both men & women.

I heard that le plaza is using pipeless spas, is that true?
  • Yes, we are using 12 luxurious pipe-less jets spa pedicure chairs. The advantage of these chairs is that they use zero internal pipes, known for harbor bacteria from poor sanitation, while still providing the same powerful whirlpool action as the traditional piped jets.

Le plaza nails & Spa is conveniently located in Lake Oswego, OR. We provide a full range of services, including nails, waxing, skin care, eyelashes extension, and body wrap.